Independent resident information project

Oliv Tempe Fee Recovery

Resident project for reviewing Oliv Tempe trash violation fees, help residents get refund of those charges.

This project is not affiliated with Oliv Tempe or its management. It does not provide legal advice or legal representation.

Reported fees removed/refunded so far

$0+

Based on our received data in the past. This number is updated manually and does not promise any result.

Why this exists

A place to collect resident reports

I was charged a $50 trash violation fee at Oliv Tempe. After reviewing my lease and disputing the charge, the fee was removed/refunded. I could not find a clear lease clause authorizing this specific fine amount, and I did not receive the warnings or portal notices management says are required.

I believe this is unfair, that's why I am bringing attention to all residents and guide them to get refund and stop those charges.

Resident survey

Submit A Complaint

Resident status required
Were you ever charged a trash violation fee, fine, or similar resident charge? required

If you got charged/fined multiple times, calculate your total amount here.

Did you receive any written warning before the fee?
Was there a notice in the resident portal before the charge?
Does your lease clearly state this specific fine amount?
Did you pay the charge? required
Was the charge later removed/refunded? required

    You are welcome to share screenshots, conversations with management, ledger entries, lease agreement pages, portal notices, warning notices, refund confirmations, or other documents related to the charge.

    Please redact personal information before uploading documents. Do not upload Social Security numbers, bank info, government IDs, passwords, or unrelated private information.

    Maximum upload size: 25 MB.

    Contact information

    Your information will not be shared by default, including with Oliv Tempe management, unless you choose to share it below.

    Privacy and sharing choices

    Choose how your info being used. You can choose from anonymously complaint in a group, or share info and submit a individual complaint for a faster review/refund.

    Do you want your complaint/refund request forwarded to Oliv Tempe management for individual review? required

    If you choose yes, the website may forward your complaint, contact information, unit number, and supporting documents to Oliv Tempe management for the limited purpose of requesting review, refund, or credit. Refunds are not guaranteed.

    Submit anonymously required

    May the website organizer/team contact you about your submission? required

    Allow the website organizer/team to contact me about my submission. Contact may be by the method(s) I select below.

    Uncheck “Do not contact me” to choose email, phone call, or SMS/text message.

    Submission time

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    DIY your complaint

    Want to submit a refund request by your self?

    Send those to lease@olivtempe.com in email:

    In your contract

    Section 4.7 refers to governmental fees or taxes imposed upon the landlord, not internal penalties created by management.

    Section 4.7 ("Additional Rent") requires at least 30 days' advance written notice and disclosure of "the amount or approximate amount of the charge" before any new fee can be added. The August 25 email announced fines effective September 1 - only seven days later - and did not specify any dollar amount. Therefore, this notice does not satisfy Section 4.7 or A.R.S. § 33-1314(C).

    Section 12 ("Community Policies or Rules") allows reasonable policy changes only if distributed to all residents with 30 days' notice and provided that such changes "do not change dollar amounts on page 1 of the Lease Contract." Since no written addendum or 30-day policy update identifying a $50 trash fine was issued, the charge remains unsupported.

    I also have not been provided access to any community guidelines that clearly authorize this charge. In addition, I did not receive any warning, and I did not see any notice in the resident portal before the charge was applied.

    Project scope

    What this project does and does not do

    What this project does

    • Collects voluntary resident reports
    • Documents patterns in fees, warnings, portal notices, and lease disclosures
    • May forward complaints or refund requests with permission
    • Encourage lease-compliant billing practices
    • Help residents request review/refunds of disputed fees

    What this project does not do

    • Does not provide legal advice
    • Does not provide legal representation
    • Does not charge fees or accept compensation
    • Does not guarantee refunds
    • Is not affiliated with Oliv Tempe or management

    Resident review

    Researching Oliv Tempe Before Signing?

    If you are looking up Oliv Tempe, Oliv Tempe reviews, or Oliv Tempe apartment reviews before signing a lease, this page may help you ask more specific questions about fees, charges, and lease disclosures.

    For a broader resident-led overview of location, amenities, parking, review patterns, and billing questions, read our review below.

    For future residents

    Before You Sign a Lease at Oliv Tempe

    Before signing at Oliv Tempe student housing near 704 S Myrtle Ave, consider asking management about Tempe student housing fees, student apartment fees in Tempe, ASU student housing, ASU offsite housing, ASU apartments, ASU Oliv Tempe lease terms, and ASU apartment review questions focused on resident charges.

    Before signing, consider asking management:

    • Are trash violation fees or resident fines charged at this property?
    • What is the exact dollar amount of any trash violation fee?
    • Where is that fee stated in the lease or signed addendum?
    • Are community guidelines part of the lease packet?
    • How are warnings delivered before a fee is charged?
    • Are warnings posted in the resident portal, emailed, or mailed?
    • Can residents dispute a fee before it is added to the payment balance?
    • Can rent be paid separately from disputed fees?

    This website does not tell anyone whether to sign or not sign a lease. It is an independent resident information project intended to encourage transparent lease disclosures and billing practices.

    More information

    All Other Resources

    Project FAQ

    Read FAQs about this project and more!

    Read the FAQ

    ōLiv Tempe resident review

    Read the longer OpenCore review for prospective ASU renters, including location, amenities, parking, fees, billing questions, and resident-experience review themes.

    ōLiv Tempe review